Frequently Asked Questions: |
Question: What is the JumpStart Fund?
A: There are two ways to access our JumpStart Fund:
The first is our "Learn to Earn" Matched Savings for their vehicle maintenance or repairs. This gives customers the opportunity to learn about their vehicles and earn money towards their repairs.
The second is an opportunity for our customers to pay for a safety related repair bill on a sliding scale. The sliding scale takes into consideration income, circumstances and the size of the estimate for the repair. This is a way to assist customers in paying for critical or safety related vehicle repairs.The goal is to make the repair affordable for our customers, keep their car on the road and keep them moving forward in their day to day life.
The JumpStart Fund is operated in partnership with Good News Auto and all work is performed by licensed technicians.
Question: Who can apply for the JumpStart Fund?
A: Anyone can apply for our JumpStart Fund. We recognize that everyone comes upon unexpected "detours" in their travels and we want to assist where we can. Customers must be able to demonstrate ability to care for their car on a regular basis (i.e. the ability to afford preventative maintenance and non safety repairs), as well as need (employment, medical, etc.) for a safe and affordable vehicle. People applying for help with a safety related repair bill must be employed or be referred by a community agency.
Question: Why is there an application process for the JumpStart Fund?
A: Similarly to applying for credit or assistance through any organization we need information from our customer to make a good decision regarding how we can help. The application process helps us to make an informed decision and make the best use of our resources.
Q: Why do I need to bring my vehicle in for diagnosis or inspection and why is there a cost attached?
A: Often customers are not sure what is wrong with their vehicle or there may be more wrong then they are aware of. When we look at the vehicle we ensure that we know all of the safety issues and are able to consider all of these for a JumpStart applicant. The cost is attached because our mechanics still need to get paid at the end of the day and the cost covers their time. The cost of the diagnosis or inspection may be credited back after qualifications are met.
Q: Is there an income cut off for qualifying for JumpStart?
A: There is no income cut off for the JumpStart Fund. The major determining factor regarding income is being able to see that a customer generally has the funds to afford their vehicle. Our JumpStart Fund generally assists with larger safety or drivability issues and customers need to be able to afford preventative and routine maintenance on their own.
Question: How are Good News Auto and the JumpStart Fund connected?
A: Good News Auto is a regular retail mechanic shop that offers reliable and honest work at a fair retail cost. A portion of the profits from Good News Auto are set aside into our JumpStart Fund.
Q: How many times can someone apply for the JumpStart Fund?
A: The JumpStart Fund can be accessed one time for critical or safety repairs. A customer's access to the matching fund will be determined on an individual basis. If someone is interested in accessing matching funds they must complete our Car Care Clinic, keep up with preventative maintenance on their vehicle and attend monthly workshops.
A: There are two ways to access our JumpStart Fund:
The first is our "Learn to Earn" Matched Savings for their vehicle maintenance or repairs. This gives customers the opportunity to learn about their vehicles and earn money towards their repairs.
The second is an opportunity for our customers to pay for a safety related repair bill on a sliding scale. The sliding scale takes into consideration income, circumstances and the size of the estimate for the repair. This is a way to assist customers in paying for critical or safety related vehicle repairs.The goal is to make the repair affordable for our customers, keep their car on the road and keep them moving forward in their day to day life.
The JumpStart Fund is operated in partnership with Good News Auto and all work is performed by licensed technicians.
Question: Who can apply for the JumpStart Fund?
A: Anyone can apply for our JumpStart Fund. We recognize that everyone comes upon unexpected "detours" in their travels and we want to assist where we can. Customers must be able to demonstrate ability to care for their car on a regular basis (i.e. the ability to afford preventative maintenance and non safety repairs), as well as need (employment, medical, etc.) for a safe and affordable vehicle. People applying for help with a safety related repair bill must be employed or be referred by a community agency.
Question: Why is there an application process for the JumpStart Fund?
A: Similarly to applying for credit or assistance through any organization we need information from our customer to make a good decision regarding how we can help. The application process helps us to make an informed decision and make the best use of our resources.
Q: Why do I need to bring my vehicle in for diagnosis or inspection and why is there a cost attached?
A: Often customers are not sure what is wrong with their vehicle or there may be more wrong then they are aware of. When we look at the vehicle we ensure that we know all of the safety issues and are able to consider all of these for a JumpStart applicant. The cost is attached because our mechanics still need to get paid at the end of the day and the cost covers their time. The cost of the diagnosis or inspection may be credited back after qualifications are met.
Q: Is there an income cut off for qualifying for JumpStart?
A: There is no income cut off for the JumpStart Fund. The major determining factor regarding income is being able to see that a customer generally has the funds to afford their vehicle. Our JumpStart Fund generally assists with larger safety or drivability issues and customers need to be able to afford preventative and routine maintenance on their own.
Question: How are Good News Auto and the JumpStart Fund connected?
A: Good News Auto is a regular retail mechanic shop that offers reliable and honest work at a fair retail cost. A portion of the profits from Good News Auto are set aside into our JumpStart Fund.
Q: How many times can someone apply for the JumpStart Fund?
A: The JumpStart Fund can be accessed one time for critical or safety repairs. A customer's access to the matching fund will be determined on an individual basis. If someone is interested in accessing matching funds they must complete our Car Care Clinic, keep up with preventative maintenance on their vehicle and attend monthly workshops.
