JumpStart is built around taking this BIG IDEA and working it into our business model at Good News Auto. We, as a business, believe we are responsible to our community. We are responsible to make a difference where we can. We have all had experiences in our lives where people have done for us what we couldn't or wouldn't do for ourselves and Good News Auto was created as our way of "paying it forward". JumpStart is our way of watching out for people, trying to protect them, just a little, from the hard things that happen along the road in people's lives. Sometimes it is really simple and we, with the help of partners and our retail customers, can help someone repair their vehicle and they are back on the road and moving forward.
We had a customer come in awhile ago in a bit of a panic because his car was making an unusual noise. He wanted to apply for JumpStart to cover the cost of the repair, whatever it was, because he was having a tough time financially. He is self employed and business was slow. Unfortunately, I had to decline his application.
The unusual noise was being made because his lug nuts were loose. Happily he brought it to us before the tire fell off so it was a very simple fix and a $35.00 charge. He was more than happy to cover that! A few months later he came back in to pre pay for two oil changes. His circumstance had changed and he wanted to help out where he could. Unlike the movie, this wasn't a BIG thing but the idea is the same. We need to keep an eye on each other, protect each other when we can. Each time we do something changes, in us and in the world around us and makes our journey just a bit easier.