What is JumpStart?
There was a time when many people carried battery cables in their trunk and on occasion would be called upon by someone to “give me a Jumpstart?” A person would pull up, pop their hood and hook up the cables to help a friend, or a stranger, get back on the road. Everyone has needed a boost from time to time and we are passionate about offering this opportunity to our community.
Many people are living pay check to pay check and although they can afford the routine things of life sometimes an emergency can leave them broken down on the side of the road. That's where JumpStart can step in and give someone a boost, get them back on the road and moving forward.
JumpStart is a sliding scale based on a customer's income, circumstance and the amount of the estimated repair.
Question: Why is there an application process for JumpStart?
Answer: Similarly to applying for credit or assistance through any organization we need information from our customer to make a good decision regarding how we can help. The application process helps us to make an informed decision and make the best use of our resources.
Q: Why do I need to bring my vehicle in for diagnosis or inspection as the first step and why is there a cost attached?
A: Often customers are not sure what is wrong with their vehicle or there may be more wrong then they are aware of. When we look at the vehicle we ensure that we know all of the safety issues and are able to consider all of these for a JumpStart applicant. The cost is attached because our mechanics still need to get paid at the end of the day and the cost covers their time. The cost of the diagnosis or inspection may be credited back after qualifications are met.
Q: Is there an income cut off for qualifying for JumpStart?
A: There is no income cut off for JumpStart. The major determining factor regarding income is being able to see that a customer generally has the funds to afford their vehicle. JumpStart generally assists with larger safety or drivability issues and customers need to be able to afford preventative and routine maintenance on their own.
More Questions about JumpStart?